After a collision
Accident Towing
Safety-first steps for moving a damaged vehicle after an accident.
Focused guidance
Do not let urgency override vehicle safety after a crash.
A vehicle with deployed airbags, damaged steering, rubbing tires, leaking fluids, impaired visibility, or loose body parts should not be driven simply to clear the scene. Follow first-responder directions and seek emergency help whenever injuries or hazards are involved.
Confirm the destination before release.
Ask the driver where the vehicle will be taken, record the company name, and keep a copy of the authorization. Having your insurer’s claim number and a trusted repair destination ready avoids confusion later.
Related services
Helpful answers
Questions specific to this service.
Towing choices depend on the situation and local rules, but you should understand the destination and authorization before agreeing whenever possible.
Keep your keys, claim information, and required vehicle documents accessible; remove valuables and personal items before the tow.
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